DELIVERY POLICY
We ship worldwide using Royal Mail, FedEx, UPS, Evri, and other trusted courier services. Shipping costs are calculated at checkout based on your destination, as well as the weight and dimensions of your order.
Processing Time
Orders are processed within 1-2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Estimated Delivery Times
We offer a range of shipping options, which vary based on location and courier availability:
UK Shipping:
Royal Mail Standard: 2-5 business days
Royal Mail Tracked 24/48: 1-3 business days
Evri Standard: 2-4 business days
Evri Next Day: 1-2 business days
UPS / FedEx Express: 1-2 business days
International Shipping:
Royal Mail International Standard: 7-14 business days
Royal Mail International Tracked & Signed: 5-10 business days
FedEx / UPS Express: 3-7 business days (depending on destination)
(Please note that these are estimated times and may vary due to postal service delays, customs processing, or other unforeseen factors.)
Tracking Information
If your chosen shipping option includes tracking, you will receive a tracking number via email once your order has been shipped.
You can track your shipment on the respective courier’s website (Royal Mail, FedEx, UPS, Evri, etc.).
International Shipping & Customs
We ship worldwide, but international customers are responsible for any customs fees, import duties, or taxes that may apply in their country.
Customs processing times may cause delays beyond our estimated delivery window.
Lost, Delayed, or Damaged Orders
If your order hasn’t arrived within the expected timeframe, please check the tracking status first.
If your order is significantly delayed, lost, or arrives damaged, contact us within 5 business days of the expected delivery date so we can assist you.
Need Help?
For any questions regarding shipping, feel free to contact us